Shipping Policy
Processing Time
All orders are processed within 7-15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Average shipping times to the United States: 5 - 10 Business days
Average shipping times to International: 3 - 20 Business days
Price:
Express Shipping :$7.79
Standard Shipping:$6.79
VIP Shipping:$12.79
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can use this number to track your package through the carrier’s website.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected time frame, please contact us at support@cusunigift.com with your order number.
We will work with the shipping carrier to resolve the issue as quickly as possible.
Wrong Address Disclaimer
Please make sure your shipping address is correct before placing your order.
If you provide an incorrect address and the package is returned to us, you may be responsible for reshipping costs.
Contact Us
If you have any questions or concerns about your shipping, feel free to contact us at:
📧support@cusunigift.com
We’ll be happy to assist you.